Terms & Conditions

 


Please review all the following information and basic rules that govern the use of the Karma Clinic website. Note that your use of this Karma Clinic website means that you agree to those rules.

Private & personal information policy
All personal information you provide to Karma Clinic will be treated as private and confidential. All customers details will be treated as strictly private and confidential.

Karma Clinic strongly believes in protecting the privacy of our customers and website users. Karma Clinic will not willingly disclose information about our customers or users to any other third party without first obtaining our customers' consent.

UK delivery methods
For UK deliveries all Karma Clinic goods will be sent 1st class, recorded delivery by Royal Mail. All goods are fully trackable. Please allow a maximum of 3 to 5 working days for the delivery of your goods. However the normal estimated time for delivery for all UK orders is 3 working days.

If an item is listed as out of stock and you still wish to place the order, your goods will be dispatched to you as soon as the item becomes available.

UK postal charges
All postal charges are quoted in British Pounds Sterling (GBP).

Please refer to the postal charge chart to help you obtain how much your postal charges will be. UK deliveries are sent by Royal Mail.

UK postal charges chart
For standard UK parcel delivery, postal charges are calculated by weight. Standard delivery time is 3 working days, although please allow up to 5 working days for the delivery of your goods.

For UK next day express delivery there is a flat rate charge of £19.40 for orders of between 1 and 5 Seaweed therapy kit bags. Please allow 48 working hours maximum, for the delivery of your goods, when using this option.

European & international delivery methods
Karma Clinic uses a reliable private international courier service. Stock permitting, under normal circumstances you will receive your order within 3 to 5 working days for Europe (excluding Greece and Turkey) and 5 to 8 working days for the rest of the world.

If an item is listed as out of stock and you still wish to place the order, your goods will be dispatched to you as soon as the item becomes available.

European & international postal charges
All goods and orders are calculated by weight. There are different charges for different countries. Please refer to the information chart below to help you obtain your postal charges. All postal charges are quoted in British Pounds Sterling (GBP).

European & international postal chart
The total post and packaging charges are fixed as stated for the order of 1 to 5 Karma Clinic Seaweed Therapy kit bags. If you want to order more than five seaweed bags at a time please contact us regarding a quote for a different postal charge. For wholesale and retail enquires and prices, please contact us for further information.

Payment methods
You can pay by Visa, MasterCard, Solo or debit card via PayPal. PayPal is simple, secure, quick and easy to use. If you already have a PayPal account you can use this to pay.

Product returns & refunds
Karma Clinic hopes you are happy with the goods you receive. However, if you are not satisfied with your purchase and you would like a refund, you have seven days from the day you receive your goods to make your complaint by either email or telphone.

If after reviewing your complaint there are grounds to refund you, Karma Clinic requests that you pay to return the goods to us. If we receive them in good order (i.e. in a fully resaleable condition including all original packaging materials) we will refund your purchase and postal charge.

Please check that your postal service is insured. Please include a copy of the receipt for your postal charge in with your returned goods. If Karma Clinic goods arrive back to us damaged, unfortunately we will not be able to refund you.

Damaged goods
We try to pack Karma Clinic goods with great care to achieve safe delivery. However, in the unlikely event of your goods arriving damaged, you have 48 hours to report the problem to us by email or phone. In the event of you receiving your damaged goods after you have reported this information to us, we ask you to please post your goods back to us promptly. You have 14 days to return you goods to us. Please make sure your postal service is insured and that you put a copy of the postal charge receipt in with your returned goods. If we agree that your goods are damaged we will then promptly send you new goods to replace the damaged ones.

Karma Clinic would like to apologise in advance to any of our valuable customers that this eventuality happens to. We will do our best to keep you happy and create good karma!

Products
All Karma Clinic products are priced in in British Pounds Sterling (GBP).

Karma Clinic's website terms of use
The contents of the Karma Clinic website including all text images, graphics, photography and other material are protected by copyright under both UK and foreign laws. Unauthorised use of the material may violate copywriter trademark and other laws.

You may not sell or modify the material or reproduce, display, publicity, perform, distribute or otherwise use the material in any way for public or commercial purpose.

The use of Karma Clinic material on any other website or in a network computer environment for any other purpose is prohibited.

Liability
Use of Karma Clinic website material is at your own risk. Information may be changed periodically at any time. If your use in the website or the material results in the need for servicing or removal of computer viruses or any other harmful components, Karma Clinic cannot be held responsible for any costs incurred.

Links
The Karma Clinic website contains links to third party websites. These links are provided solely as a convenience to you and not as an endorsement by Karma Clinic of the contents of the third party website. Karma Clinic is not responsible for the content of linked third party sites. If you decide to access linked third party websites, you do so at your own risk.

Description of goods
Karma Clinic takes great care to ensure the description and specification of our products is correct at the time of going to press. However, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you.

Copyright
The contents of these pages include pictures, designs, logos, photographs, text and other materials that are all subject to copyright or registered trademark. It is prohibited that you may copy, print or download any of the Karma Clinic website material for either your personnel use, or for the purpose of sending to individuals or a third party.